Frequently Asked Questions

Everything you need to know about your stationery journey.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.

What is your return policy for fountain pens?

We offer a 30-day return policy for all unused items in their original packaging. Please note that fountain pens that have been inked are ineligible for return unless there is a manufacturing defect.

Do you offer international shipping?

Yes, we ship our stationery worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and weight of the order.

Are your paper products fountain pen friendly?

Absolutely. We carefully curate our collection to include high-quality, high-GSM paper that prevents feathering and bleed-through, ensuring a smooth writing experience for all pen types.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.